Octopus Energy Heat Pump Review
Octopus Energy has become a leading heat pump installer in the UK, offering comprehensive air source heat pump solutions with competitive pricing and innovative financing options. Known for their transparent pricing and customer-first approach, Octopus provides end-to-end heat pump services including assessment, installation, and ongoing maintenance. Their heat pump service includes government grant applications and smart home integration.
Customer Rating
Average System Price
Established
Octopus Energy History
Founded in 2015 as a renewable energy supplier, Octopus Energy expanded into heat pumps in 2021, becoming one of the UKs largest heat pump installers through innovative financing and government grant management.
Octopus Energy Technology Innovations
Smart Monitoring
Continuous remote monitoring of heat pump performance with proactive maintenance alerts and optimization.
Octopus Energy Pros and Cons
Advantages
Government Grant Handling
Octopus manages the entire Boiler Upgrade Scheme application process, securing customers £7,500 grants with minimal paperwork.
Fixed Price Guarantee
Transparent upfront pricing with no hidden costs - know exactly what you will pay before installation begins.
Smart App Integration
Monitor and control your heat pump remotely through the Octopus Energy app with real-time performance data.
Disadvantages
Limited Manufacturer Choice
Octopus primarily installs Samsung and selected partner brands, limiting customer choice in equipment.
Newer Market Entrant
Less long-term track record in heat pumps compared to traditional heating companies.
Frequently Asked Questions
Customer Testimonials
"Octopus handled everything from the grant application to installation. Our heating bills have dropped by 40% and the app control is fantastic."
Sarah M, London
Smart Home Rank
#1
UK Ranking
Warranty
10.0
Average Years Coverage
Market Share
15.2%
UK Heat Pump Market
Service Network
50
UK Service Centers
Key Features
- Highly rated for customer satisfaction with 4.6/5 rating
- Industry-leading reliability scores of 4.5/5
- Extended warranty periods up to 10 years
- Range of 3 heat pump models for different property sizes
- Top-ranked for smart home integration and app controls
- Leading UK heat pump brand with 15% market share
- All models eligible for £7,500 government grant through Boiler Upgrade Scheme
Brand Information
Country of Origin
United Kingdom
Headquarters
London, UK
Years in Business
10 years
Popular Octopus Energy Heat Pump Models
| Model | Type | Output | COP Rating | SCOP Rating | Price | Smart Control | |
|---|---|---|---|---|---|---|---|
| Octopus Cosy 6 | Air Source | 6kW | 4.2 | 4.5 | £2,500 | Details | |
| Octopus Cosy 8 | Air Source | 8kW | 4.1 | 4.3 | £3,000 | Details | |
| Octopus Cosy 12 | Air Source | 12kW | 3.9 | 4.1 | £3,500 | Details |
Prices shown are for the heat pump system only, before £7,500 government grant. Installation costs typically range from £1,500 to £4,000 depending on system complexity.
Product Categories
Air Source Heat Pumps
Complete air source heat pump solutions with installation, maintenance, and smart controls included in service packages.
Government grant assistance
smart app control
24/7 monitoring
fixed price guarantees
Heat Pump Services
End-to-end heat pump services including survey, installation, commissioning, and ongoing maintenance support.
Free home survey
grant application support
professional installation
ongoing maintenance
MCS Certified Installers
Octopus Energy Install Team
National
In-house
Why Choose Octopus Energy Heat Pumps?
Performance Highlights
- Excellent smart home integration (Rank #1)
- Outstanding reliability rating of 4.5/5
- Range of air source heat pumps with excellent cold weather performance
- Customer satisfaction rating of 4.6/5
Support & Aftercare
- Extended warranty periods averaging 10.0 years
- 50 dedicated service centers across the UK
- 1 MCS certified installation partners
- UK-based manufacturing and support
- All models eligible for £7,500 Boiler Upgrade Scheme grant
Ready to Install a Octopus Energy Heat Pump?
Get competitive quotes from MCS certified installers in your area
Why get a new Octopus Energy heat pump?
- Save up to 50% on heating bills with high-efficiency heat pump technology
- Receive £7,500 government grant through the Boiler Upgrade Scheme
- Benefit from Octopus Energy's 10-year warranty coverage
- Reduce your carbon footprint by up to 75% compared to gas boilers
- All installers are MCS certified for government grant eligibility
- Fixed price quotes with no hidden costs
Government Grant Available
The UK government's Boiler Upgrade Scheme provides grants of £7,500 for air source heat pumps and £6,000 for ground source heat pumps. Our MCS certified installers handle the entire grant application process for you.